7u77 Privacy Policy – How We Protect Your Personal Data

1Overview

This Privacy Policy explains how 7u77 collects, uses, stores, and protects the personal information of users who access the 7u77 platform at 7u77.pro or through the 7u77 mobile app. It applies to all registered users and to visitors who browse the platform without registering .

By using 7u77, you agree to the collection and use of your information as described in this policy. If you do not agree, please stop using the platform and contact support to close your account. This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy.

7u77 takes privacy seriously. We only collect what we genuinely need, we store it securely, and we give you clear control over it. This is not a policy written to confuse you — it is written to inform you.

2What We Collect

7u77 collects two categories of data: information you provide directly, and information generated automatically when you use the platform.

Information You Provide

• Your full name and date of birth, provided during registration.
• Your mobile phone number, used as your primary account identifier.
• Your payment details, including bKash, Nagad, or Rocket account numbers used for deposits and withdrawals.
• Identity verification documents such as a national ID card or passport, submitted when KYC is required.
• Any messages or information you send to the 7u77 support team.

Information Collected Automatically

• Your IP address and approximate geographic location at the time of login.
• Device information including device type, operating system, and browser version.
• Session data including login times, pages visited, and features used on the platform.
• Transaction history including deposits, withdrawals, bets placed, and bonuses claimed.
• Cookie and tracking data as described in Section 9 of this policy.

3How We Collect It

7u77 collects your personal data through the following channels:

• Registration form: When you create your 7u77 account, you provide your name, phone number, and date of birth directly.
• Deposit and withdrawal flows: When you make a payment, your payment account details are recorded to process the transaction and for fraud prevention.
• KYC verification: When identity verification is required, you upload documents directly through the secure verification interface.
• Platform activity: Your betting history, game sessions, and account activity are recorded automatically as you use the platform.
• Support interactions: When you contact the 7u77 support team, the content of those conversations is stored for quality assurance and dispute resolution.
• Cookies and tracking: The 7u77 website uses cookies to maintain your session and improve platform performance. See Section 9 for details.

4How We Use Your Data

Every piece of data 7u77 collects has a specific purpose. We do not collect data speculatively or store information we have no use for. The table below summarises the main uses of your personal data on the 7u77 platform.

7u77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If your account is flagged by an automated system, a member of the 7u77 team will review the case before any action is taken.

5Sharing Your Data

7u77 does not sell your personal data to third parties. Full stop. However, there are limited circumstances where your data may be shared with trusted partners or authorities, as described below.

Payment Processors

When you make a deposit or withdrawal, your payment details are shared with the relevant payment provider — bKash, Nagad, or Rocket — to process the transaction. These providers have their own privacy policies and are responsible for the data they handle on their end.

Identity Verification Partners

If 7u77 uses a third-party KYC service to verify your identity documents, your verification data will be shared with that provider solely for the purpose of completing the verification. These partners are contractually bound to handle your data securely and not use it for any other purpose.

Legal and Regulatory Authorities

7u77 may be required to share your data with law enforcement, regulatory bodies, or other government authorities if required by law or in response to a valid legal request. In such cases, 7u77 will share only the minimum data necessary to comply with the requirement.

6Data Security

7u77 uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL encryption on all data transmitted between your device and the 7u77 platform.
• Encrypted storage of sensitive data including payment details and identity documents.
• Access controls that restrict which 7u77 staff members can view your personal data, based on their role and need.
• Regular security audits and vulnerability assessments of the 7u77 platform infrastructure.
• Two-factor authentication options available for your 7u77 account to prevent unauthorised logins.
• Automatic session timeouts to protect your account if you leave a device unattended.

While 7u77 takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect that your 7u77 account has been compromised, contact support immediately so we can secure your account and investigate.

7Data Retention

7u77 retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. The general retention periods are as follows:

• Account data (name, phone number, date of birth): Retained for the lifetime of your account plus five years after closure.
• Transaction records (deposits, withdrawals, bets): Retained for seven years to comply with financial record-keeping requirements.
• Identity documents: Retained for five years after your account is closed or after the last KYC verification, whichever is later.
• Support communications: Retained for three years from the date of the interaction.
• Session and device data: Retained for 12 months from the date of collection.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your account before the retention period expires, 7u77 will delete all data that is not subject to a legal retention requirement.

8Your Rights

As a 7u77 user, you have the following rights over your personal data. To exercise any of these rights, contact the 7u77 support team at [email protected]. We will respond within 30 days.

9Cookies

The 7u77 website uses cookies — small text files stored on your device — to keep the platform working properly and to improve your experience. The cookies used by 7u77 fall into the following categories:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics cookies: Help 7u77 understand how users interact with the platform so we can improve it. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 7u77, but some features may not work as smoothly. 7u77 does not use cookies to serve third-party advertising.

10Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7u77 has handled your personal information, please get in touch with the 7u77 support team.

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Response time: Within 24 hours for general queries; within 30 days for formal data rights requests

7u77 may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after an update constitutes acceptance of the revised policy.